Close

Frequently Asked Questions

How can I learn about the offices and rental spaces at Galataport Istanbul?

For more information about the offices and rental spaces at Galataport Istanbul, send an e-mail to kiralama@galataport.com.tr or contact us at +90 212 939 43 02.

Was this answer helpful for you?

Whom should I contact to plan an event?

Send an e-mail to info@galataportistanbul.com for all your event suggestions and offers.

Was this answer helpful for you?

What are the COVID-19 measures at Galataport Istanbul?

Galataport Istanbul adheres to the measures set by the World Health Organization during the pandemic, and all subsequent national and international measures. By law, our port is subject to the directives and regulations of the Directorate General of Border and Coastal Health. All cruise passengers are required to provide the results of a PCR test performed no earlier than 72 hours beforehand as requested by the Directorate General of Border and Coastal Health. By asking for PCR tests, we ensure compliance with the additional controls and regulations enforced by official authorities. We have also taken and will continue to take all necessary measures to protect the health of all our guests and employees. The wide areas of Galataport Istanbul allow social distancing for all its functions in accordance with the recent conditions. All measures for hygiene practices and social distancing are followed meticulously in line with the warnings and instructions of the authorities. Galataport Istanbul undergoes periodic hygiene inspections. Galataport Istanbul’s office spaces have been built to meet the requirements of social distancing. The low-rise buildings are conveniently accessible by stair. Emergency stairways located at the core of each building’s layout allow employees to reach their offices without close contact. Office spaces are brightly lit with natural light thanks to the glass facade, creating an airy environment that boosts employee motivation. Buildings also have terraces that provide employees access to open air. The sufficient number of glass, balcony and terrace doors in each office area allow for the office environments to be regularly ventilated. The central ventilation system is equipped with heat recovery devices and offers 100% fresh air. The building automation system allows for the ventilation system to be operated before and after working hours. The materials used in office entrances include stainless-steel for ease of cleaning.

Was this answer helpful for you?

What should I do if I lose my belongings at Galataport Istanbul?

You can contact our Galataport Connect line at 444 5266 or send an e-mail to info@galataportistanbul.com to track your belongings lost at Galataport Istanbul.

Was this answer helpful for you?

Are there any places of worship?

Galataport Istanbul is surrounded by various historical mosques, synagogues and churches open to guests of all faiths. There is also a masjid on site.

Was this answer helpful for you?

Is there a baby care room?

Galataport Istanbul has spacious and hygienic baby care rooms where parents can safely take care of their babies.

Was this answer helpful for you?

Is there a cinema at Galataport Istanbul?

We do not have a cinema at Galataport Istanbul, but you can get updates on special film screenings and outdoor film events on our mobile application and website.

Was this answer helpful for you?

What services does Galataport Istanbul offer?

Galataport Istanbul offers free Wi-Fi and navigation services. You can learn more about services of dry cleaning, flight and hotel bookings, travel planning, walking tours, guided and self-guided tours and car rentals on our website and Information & Guest Service desks.

Was this answer helpful for you?

How do I get to the cruise ship terminal from the Galataport Istanbul port?

The entrance to the terminal is located in Block D. Visit our website or contact us at 4445266 for more information.

Was this answer helpful for you?

Can I bring my pet with me to Galataport Istanbul?

Our furry friends are always welcome at Galataport Istanbul. For the comfort of all guests, we ask that you carry your pet in your arms or in a carrying bag while you are indoors, and walk your pet on a leash while outdoors. 

Was this answer helpful for you?

How can I learn more about things to do at Galataport Istanbul?

You can create your own itinerary and learn about the historical buildings, festivals and events at Galataport Istanbul by following our social media accounts, mobile app and website, or by visiting our Connect points in front of the Museum Square and Block O2. Click to follow us on Instagram. Click to download the mobile app.

Click to download-IOS

Click to download-Android

Was this answer helpful for you?

Why should I download the Galataport Istanbul Mobile App?

Galataport Istanbul Mobile App offers various features for you to experience Galataport Istanbul to the fullest, including brand offers exclusive to Galataport Istanbul, collaborations, navigation, fast and free Wi-Fi, and the "find my parked car" feature. Click to download our mobile app.


Click to download-IOS

Click to download-Android

Was this answer helpful for you?

Do you have a map/app showing the locations and offers of shops and restaurants?

You can find out the locations of stores and restaurants and learn about their special offers, advantages and exclusive deals on the Galataport Istanbul Mobile App. Click to download our mobile app.


Click to download-IOS

Click to download-Android

Was this answer helpful for you?

Do you organize events for children?

Galataport Istanbul is a breathing, healthy and safe neighborhood that can be enjoyed by everyone who value their quality of life, and a location where families can spend the whole day with their children and attend art & culture and gastronomy events. You can get updates on our events for children on our website, mobile app and social media accounts.

Was this answer helpful for you?

How can I get updates on events?

You can follow our website and social media accounts, subscribe to our e-bulletin on our website or download our mobile app for updates on the events at Galataport Istanbul. Click to download the mobile app.

Click to download-IOS

Click to download-Android

Was this answer helpful for you?

Does Galataport Istanbul offer parking and valet service?

With its 2,400-car capacity, the parking garage will be the part of Galataport Istanbul where you will spend the least amount of time. You can use the mobile app’s “Find My Car” function to mark where you parked your car. The parking garage is open 24 hours. It is accessible via the entrance in Fındıklı. Parking is free of charge between 0-30 minutes. Also with the submission of 100 TL and more shopping bill, parking is free up to 2 hours. By calling the valet number provided while handing over your vehicle, you can make sure that your car’s delivery coincides with your departure. Click to download the mobile app.

Click to download-IOS

Click to download-Android

Was this answer helpful for you?

Is Galataport Istanbul an indoor or outdoor location?

With a neighborhood concept, an architecture harmonized with the historic fabric of Karaköy, alternative means of transport and many other features, Galata Istanbul provides its visitors a "breathing," healthy and safe environment for their arts & culture, shopping, dining and working experience. It recreates a healthy and safe neighborhood that can be enjoyed by everyone who value their quality of life; a location with wide and spacious streets, where you can spend the whole day with your children. Office environments come with similar benefits. Galataport Istanbul offers employees indoor and outdoor cafes and restaurants that follow the rules of social distancing.

Was this answer helpful for you?

What are the opening and closing hours of Galataport Istanbul?

Galataport Istanbul is open every day from 10:00 to 22:00. Since the working hours of restaurants and cafes may vary, you can check respective opening and closing hours on our mobile app and website. Click to download our mobile app.,

Click to download-IOS

Click to download-Android

Was this answer helpful for you?

Sign up for our e-newsletter

Send

2021 All Rights Reserved. Galataport Istanbul

Download Galataport İstanbul App from:

2021 All Rights Reserved. Galataport Istanbul