Frequently Asked Questions
Galataport Istanbul offers free Wi-Fi and navigation services. You can learn more about services of dry cleaning, flight and hotel bookings, travel planning, walking tours, guided and self-guided tours and car rentals on our website and Information & Guest Service desks.
You can create your own itinerary and learn about the historical buildings, festivals and events at Galataport Istanbul by following our social media accounts, mobile app and website, or by visiting our Connect points in front of the Clock Tower Square and Block G. Click to follow us on Instagram. Click to download the mobile app.
Galataport Istanbul Mobile App offers various features for you to experience Galataport Istanbul to the fullest, including brand offers exclusive to Galataport Istanbul, collaborations, navigation, fast and free Wi-Fi. Click to download our mobile app.
Galataport Istanbul is a breathing, healthy and safe neighborhood that can be enjoyed by everyone who value their quality of life, and a location where families can spend the whole day with their children and attend art & culture and gastronomy events. You can get updates on our events for children on our website, mobile app and social media accounts.
With its 2,400-car capacity, the parking garage will be the part of Galataport Istanbul where you will spend the least amount of time. You can use the mobile app’s “Find My Car” function to mark where you parked your car. The parking garage is open 24 hours. It is accessible via the entrances in Fındıklı and Karaköy. The paid parking garage is open 24 hours and free of charge up to 30 minutes. You can pay by credit card from the kiosks located in blocks D-E-F-K2-L5-J3-N3 on the ground floor. Also with the submission of 500 TL and more shopping bill, parking is free up to 2 hours. It is accessible via the entrances in Fındıklı and Karaköy.
You can drop your car off at Parker Valet to begin your experience at Galataport Istanbul without any delay. There are three designated drop-off locations at Block E and G, on Meclis-i Mebusan Street and on Kemankeş Street in front of the Post Office Fashion Galleria. Valet service is available between 10.00 and 00.00.
With a neighborhood concept, an architecture harmonized with the historic fabric of Karaköy, alternative means of transport and many other features, Galata Istanbul provides its visitors a "breathing," healthy and safe environment for their arts & culture, shopping, dining and working experience. It recreates a healthy and safe neighborhood that can be enjoyed by everyone who value their quality of life; a location with wide and spacious streets, where you can spend the whole day with your children. Office environments come with similar benefits. Galataport Istanbul offers employees indoor and outdoor cafes and restaurants that follow the rules of social distancing.
Galataport Istanbul is open every day from 10:00 to 22:00. Since the working hours of restaurants and cafes may vary, you can check respective opening and closing hours on our mobile app and website. Click to download our mobile app.,